Aaron Feild​ yeah that’s totally where we’re at too. We went through an identical process! I looked for the underlying intent, but this player isn’t wired/trained to think in those terms, and she got flummoxed, then frustrated, then angry.

Other than my exasperation turning into me being a dick, I think it worked out…okay. The player intent thing is probably, IME, the hardest tabletop player trust skill anyone ever learns.